Digital Workers

The Lincore Digital Worker is an AI-driven teammate that operates alongside your human workforce. Assign tasks to it just like to any other employee — it reads and updates task data, communicates with third-party tools, and automates mundane processes freeing your team to focus on strategic and creative work.

Works Like a Team Member

Assign tasks, set permissions, and monitor progress exactly as you would for a human.

Adapts to Your Needs

Whether it’s handling inbound leads, processing invoices, or scheduling follow-ups, the Digital Worker adapts to a wide range of business functions.

No Coding Required

Add a Digital Worker via Lincore’s intuitive interface — no additional development resources needed.

Key Capabilities

Below are some of the core tasks a Digital Worker can handle, though the possibilities are virtually limitless:‍

  • Reading & Updating Tasks: Pull up task information, edit fields, and move tasks along their workflows.
  • Communications & Notifications: Send emails, place phone calls (if telephony integration is enabled), and post comments in task discussions.
  • External Integrations: Connect to APIs or services to fetch data or perform actions in external systems (e.g., CRM, ERP, accounting software).
  • Multi-Step Automations: Trigger sequential actions — such as generating invoices, sending them to approval, and confirming payment all in one streamlined flow.

How It’s Trained

Digital Workers leverage advanced language models and guided by your specific instructions.

  • Initial Setup: Provide high-level guidelines on the position of the Digital Worker and attach important documents that it should follow.
  • Work Instructions: At each workflow step, define targeted “work instructions” detailing actions, data inputs, and conditions for "this specific step of this specific workflow"
  • Continuous Learning: As your organization evolves, so does your Digital Worker. It refines its approach over time to handle more complex tasks with greater efficiency.

How Digital Workers Interact with Tasks

The Digital Worker fits into your workflow like any other user, ensuring seamless collaboration

They Are Part of Workflow

You decide when and where the Digital Worker steps in —whether it’s a routine data entry phase or a specialized review process.

Shared Visibility

Other team members see the Digital Worker’s progress, just like they would for a human colleague.

Status-Based Permissions

Like with Humans, you could control exactly which task statuses and fields the Digital Worker can view or edit, ensuring it receives only the data required for the task completion

Notifications & Handoffs

Once the Digital Worker completes its portion, it hands tasks back to human users or moves them to the next status.

Ready to See It in Action?

Schedule a demo or start a free trial to experience firsthand how Digital Workers can revolutionize the way you handle tasks, data, and processes throughout your organization.